Big brands and colossal companies spend small fortunes to protect their online reputations, so what's a small boutique hotel to do when it's worried about bad reviews? Well, for an object lesson in what not to do, consider the case of Hudson, NY's...via Engadget RSS Feed http://www.engadget.com/2014/08/04/union-street-guest-house-fail/?ncid=rss_truncated
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